How much does working on Mentavita cost, and do I need a card?
The Start plan is free with no time limit and no card needed: up to three active clients, chat, video calls and files, scheduling and online booking, a catalog profile and one live stream a month. Session recording and transcription, AI notes, the client overview and the knowledge base are on Practice and Pro; prices are in the plan table on this page.
Does Mentavita take a commission on consultations?
Not at the moment: the platform does not accept payment for consultations, the prices in your profile are a guide for the client, and you settle with them directly. Mentavita earns from plans for therapists and clients.
How is the application reviewed?
After registration you fill in the application and upload your education documents. A moderator reviews the application; after approval your profile appears in the catalog. When the moderator accepts your education documents, the “Verified specialist” mark is added automatically.
How do clients book me?
A client finds you in the catalog, the community or a live stream, picks a free slot in your profile and sends a request. You accept or decline it in the workspace. Free slots are calculated from your working hours, taking into account busy time from connected calendars.
How many live streams can I host?
On Start — one live stream per calendar month: a stream you started as host counts; streams where you are a co-host do not. On Practice and Pro — unlimited. During a stream a viewer can book you without leaving the broadcast.
Can I work with a couple or with a person without an account?
Yes. Invite the second participant with a guest link or create a guest session. The guest joins with the session ID and access code and waits in the waiting room, and only you let them in. While a guest is in the call, AI transcription and summaries are not turned on.
How do session recording and transcription work?
Recording is turned on only with the consent of the client and the therapist; consent can be withdrawn at any time, and recording stops. Audio is needed only for transcription and is deleted right after it, no later than 24 hours, — the text and a draft note that you check and edit remain.
Who sees my clients' data?
You see the messages, summaries and transcripts for a client. You get a summary of the client's AI chat and entries in Mentavita only with their separate consent, and they can withdraw it at any time. The AI secretary answers only about your clients and only from existing records.
Is there an app for therapists?
Yes. The therapist workspace works on the site and in the Mentavita apps for Android (Google Play, RuStore) and iOS (App Store): schedule, requests, chat, video sessions and live streams.
How do I pay for and cancel a plan?
With a Russian bank card. You can cancel the subscription at any time in the “Finances and plan” section — access remains until the end of the paid period.